Terms of service

Terms and conditions (26/12  2022)

Article 1 (Purpose)

The terms and conditions aim to prescribe the rights, obligations, and responsibilities of the cybermall and the user in using an Internet-related service (hereinafter referred to as “Service”) provided by the cybermall of Addicted Co., Ltd (hereinafter referred to as “Mall”) operated by Addicted Co., Ltd (e-commerce operator).
※「The terms and conditions are also applied to e-commerce using PC communication, wireless, etc. unless not contrary to their natures.」

Article 2 (Definition)

① he “Mall” refers to a virtual business site set by Addicted Co., Ltd to trade goods, etc. using information and communication facilities, such as computer, to provide goods or services (hereinafter referred to as “Goods, etc.”) to the user, and is also used as the meaning of the operator that operates the cybermall.
② The “User” refers to members and non-members who access the “Mall” to receive the Service provided by the “Mall” under the terms and conditions.
③ The “Member” refers to a person who has registered as a member (deleted) in the “Mall” and may continue to use the Service provided by the “Mall”.
④ The “Non-member” refers to a person who does not sign up for a member and uses the Service provided by the “Mall”.


Article 3 (Specification, explanation, and amendment of the terms and conditions, etc.)

① The “Mall” posts the contents of the terms and conditions, the business name and the representative, the address of the sales office (including the address where the consumer’s complaints may be handled), the phone number, the facsimile telegraphy number, the e-mail address, the business registration number, the telemarketing business report number, the personal information management manager, etc. on the initial service screen (front page) of the cybermall of Addicted Co., Ltd to be easily recognizable by the user. However, the contents of the terms and conditions may be set so that the user may view it through the connection screen.
② “Before the user agrees to the terms and conditions, the “Mall” shall seek the user’s confirmation by providing a separate connection screen or pop-up screen so that the user may understand important contents, such as withdrawal of the application for purchase, delivery responsibility, and refund conditions, among the contents prescribed in the terms and conditions.
③ The “Mall” may amend the terms and conditions to the extent that it does not violate related laws, such as 「Act on Consumer Protection in Electronic Commerce」, 「Act on Regulations of Terms and Conditions」, 「Framework Act on Electronic Documents and Electronic Transactions」, 「 Electronic Financial Transactions Act」, 「Digital Signature Act」, 「Act on Promotion of Information and Communication Network Utilization and Information Protection」, 「Act on Door to Door Sales, etc. 」, and 「Framework Act on Consumers」.
④ When amending the terms and conditions, the “Mall” specifies the application date and the reason for the amendment and announces them on the initial page of the Mall along with the current terms and conditions from seven (7) days before the application date to the day before the application date. However, if the terms and conditions are changed unfavorably to the user, it is notified with a preliminary grace period of at least thirty (30) days. In this case, the “Mall” clearly compares the contents before and after the amendment to be indicated in an easy-to-understand manner for the user.
⑤ In the event that the “Mall” amends the terms and conditions, the amended terms and conditions are applied only to the contract concluded after the application date, and the terms and conditions before the amendment are applied to the contract already concluded before the application date. However, if the user who has already signed the contract conveys the will that the user wants to be subject to the provisions of the amended terms and conditions to the “Mall” within the notice period of the amended terms and conditions under Paragraph ③ to obtain consent from the “Mall”, the amended terms and conditions are applied.
⑥ The matters not prescribed in the terms and conditions and the interpretation of the terms and conditions shall be governed by the laws such as Act on Consumer Protection in Electronic Commerce and Act on Regulation of Terms and Conditions, and consumer protection guidelines and related laws or commercial practices in e-commerce, etc. determined by the Fair Trade Commission.

Article 4 (Providing and Changing the Service)

① The “Mall” performs the following tasks.
1. Provision of information on goods or services and conclusion of a purchase contract.
2. Delivery of goods or services to which the purchase contract has been concluded
3. Other tasks prescribed by the “Mall”
② The “Mall” may change the contents of the goods or services to be provided by the contract to be concluded in the future in the event that the goods or services are sold out or technical specifications are changed.
In this case, the contents of the changed goods or services and the date of provision are specified and immediately notified to the place where the contents of the current goods or services have been posted.
③ In the event that the “Mall” intends to change the contents of the Service signed with the user to be provided due to the reasons such as sold out of goods or changes in technical specifications, the “Mall” immediately notifies the reason thereof to the address to be available to the user.
④ For the preceding paragraph, the “Mall” compensates the user for damages caused thereby. However, this is not the case in the event that the “Mall” proves that there is no intention or negligence.

Article 5 (Suspension of the Service)

① The “Mall” may temporarily suspend the provision of the Service in the event that there occur the reasons such as the maintenance, replacement, and failure of information and communication facilities such as a computer, and communication failure.
② The “Mall” compensates the user or a third party for damages caused by the temporary suspension of the provision of the Service due to the reasons under Paragraph ①. However, this is not the case in the event that the “Mall” proves that there is no intention or negligence.
③ In the event that the Service may not be provided due to the conversion of business items, abandonment of business, or merger between companies, the “Mall” notifies the user in the manner prescribed in Article 8 and compensates the consumer under the conditions originally suggested by the “Mall”. However, in the event that the “Mall” does not notify the compensation criteria, etc., the users’ mileages or reserves are paid to the users in kind or in cash corresponding to the currency value commonly used in the “Mall”.

Article 6 (Membership)

① The user applies for membership by filling out the member information according to the subscription form prescribed by the “Mall” and expressing the intention to agree to the terms and conditions.
② The “Mall” registers the applicant as a member unless it falls under any of the following subparagraphs among the users who have applied to join as the member as shown in Paragraph ①.
1. Where the applicant for membership has previously lost his/her membership pursuant to Article 7③ of the terms and conditions, except where a person has obtained re-approval of the “Mall” as the person who three (3) years have elapsed since the loss of membership under Article 7③.
2. Where there is a falsehood, omission, or error in the registration 3. Where it is determined that the registration of the member is significantly hindered by the technology of the “Mall”
③ The time when the membership contract is established is when the approval of the “Mall” reaches the member.
④ In the event that there is a change in the registered matters at the time of membership registration, the member shall notify the “Mall” of the changes in the manner of changing the membership information within a considerable period.

Article 7 (Withdrawal of membership, Loss of qualification, etc.)

① The member may request the “Mall” to withdraw the membership at any time, and the “Mall” will immediately process the withdrawal of the membership.
② In the even that the member falls under any of the following subparagraphs, the “Mall” may restrict and suspend the membership qualification.
1. Where false information is registered at the time of application for subscription
2. Where the payment of goods, etc. purchased using the “Mall” or other debts borne by the member regarding the use of the “Mall” are not paid on the due date
3. In the event of threatening the e-commerce order, such as interfering with the use of another person’s “Mall” or stealing the information
4. In the event of prohibiting laws or the terms and conditions using the “Mall”, or committing an act contrary to public order and good morals
③ After the “Mall” restricts or suspends the membership qualification, the “Mall” may lose the membership qualification in the event that the same act is repeated twice or more or the reason is not corrected within thirty (30) days.
④ In the event that the “Mall” loses the membership, the membership registration is canceled. In this case, the “Mall” notifies the member of such a fact and gives an opportunity to explain for at least thirty (30) days before the membership registration is canceled.

Article 8 (Notification to the member)

① In the event that the “Mall” notifies the member, the member may receive the notification by an e-mail address designated by the member under the consent with the “Mall” in advance.
② In the event that the “Mall” notifies a larger number of unspecified members, the “Mall” may post the notification on the bulletin board of the “Mall” for a week or more to replace the individual notification. However, the individual notifications are given to matters that have a significant impact on the member’s transaction.


Article 9 (Application for purchase)

① The user of the “Mall” shall apply for purchase on the “Mall” in the following or similar manner, and the “Mall” shall provide each of the following information in an easy-to-understand manner when the user applies for purchase. (Deleted)
1. Search and select goods, etc.
2. Enter the recipient’s name, address, phone number, e-mail address (or mobile phone number), etc.
3. Confirm the contents related to the contents of the terms and conditions, services with limited rights of withdrawing the application for purchase, and the burden of the costs such as delivery fees and installation costs
4. Indication of agreeing to the terms and conditions and confirming or refusing the matters under Subparagraph 3 above (e.g., click the mouse)
5. Application for purchase of goods, etc. and confirmation thereof or consent to confirmation of the “Mall”
6. Choice of payment method.
② In the event that the “Mall” needs to provide and consign the buyer’s personal information to a third party, the “Mall” shall obtain the buyer’s consent when applying for an actual purchase, and does not comprehensive obtain the consent in advance when signing up as a member. At this time, the “Mall” shall specify to the buyer the items of the personal information to be provided, the recipient of the information, the purpose of using the personal information of the recipient, and the period of retention and use of the recipient. However, in the event that there is a different provision in the related laws, such as consignment of the privacy policy pursuant to Article 25(1) of 「Act on Promotion of Information and Communication Network Utilization and Information Protection, etc. 」, it shall be followed.

Article 10 (Establishment of the contract)

① The “Mall” may not accept the application for purchase as prescribed in Article 9 in the event that it falls under any of the following subparagraphs. However, in the event of signing the contract with a minor, the “Mall” shall notify the content that the minor or the legal representative may cancel the contract without obtaining the consent of the legal representative.
1. Where there is a falsehood, omission, or error in the contents of the application
2. Where the minor purchases goods and services prohibited by Youth Protection Act, such as tobacco or alcohols
3. Where it is determined that the approval of the application for purchase is significantly hindered by the “Mall” technology
② The contract is deemed to be established at the time when the approval of the “Mall” reaches the user in the form of an acknowledgement notification under Article 12①.
③ The expression of approval to the “Mall” shall include information on the acknowledgement and availability of the application for purchase of the user, the correction and cancellation of the application for purchase, etc.

Article 11 (Payment method)

The payment method for goods or services purchased at the “Mall” may be made in an available method among the methods of the following subparagraphs. However, the “Mall” may not be collected by adding any nominal fee to the payment of goods, etc. for the user’s payment method.
1. Various account transfers such as telephone banking, Internet banking, and mail banking
2. Payment of various cards such as prepaid card, debit card, and credit card
3. Online deposit without bankbook
4. Payment by electronic money
5. Payment upon receipt
6. Payment by points paid by the “Mall” such as mileage
7. Payment by gift certificates that has signed a contract with the “Mall” or recognized by the “Mall”
8. Other payments by electronic payment method

Article 12 (Acknowledgement notification, and Change and cancellation of the application for purchase)

① The “Mall” makes the acknowledgement notification to the user in the event that there is the application for purchase of the user.
② In the event that it is different from the expression of intention, the user who has received the acknowledgement notification can request the change or cancellation of the application for purchase immediately after receiving the acknowledgement notification and the “Mall” shall process the user’s request without delay in the event that there is the user’s request before delivery.
However, in the event that the payment has already been made, the provision of the withdrawal of the application for purchase, etc. under Article 15 shall be followed.


Article 13 (Supply of goods, etc.)

① The “Mall” takes other necessary measures, such as custom-made and packaging, so that goods, etc. may be delivered within seven (7) days from the date of application for purchase, unless there is a separate stipulation on the timing of supply of goods with the user. However, in the event that the “Mall” has already received all or part of the payment for goods, etc., measures shall be taken within three (3) business days from the date of receipt of all or part of the payment. At this time, the “Mall” takes appropriate measures so that the user may confirm the supply procedure and progress of goods, etc.
② The “Mall” specifies the delivery means, the person who bears the delivery cost by means, and the delivery period by means for the goods purchased by the user. In the event that the “Mall” exceeds the stipulated delivery period, the “Mall” shall compensate the user for damages caused thereby. However, this is not the case in the event that the “Mall” proves that there is no intention or negligence.

Article 14 (Refund)

The “Mall” notifies the user of the reason without delay when the goods that the user has applied for purchase may not be delivered or provided due to sold out, etc. and refunds or takes necessary measures for refund within three (3) business days from the date of receipt in the event that the payments of the goods, etc. are made in advance.

Article 15 (Withdrawal of subscription, etc.)

① The user who has signed the contract with the “Mall” on the purchase of goods, etc. may withdraw the application for purchase within seven (7) days from the date of receipt of a written contract under Article 13(2) of 「Act on Consumer Protection in Electronic Commerce, etc. 」 (referring to the date on which the goods, etc. are supplied or the supply of goods, etc. begins in the event that the goods, etc. are supplied later than the time of receiving the document). However, in the event that there is a different provision in Act on Consumer Protection in Electronic Commerce, etc. on the withdrawal of the application for purchase, the provision in the same law shall be followed.
② When receiving the goods, etc., the user may not return or exchange the goods, etc. in the event that it falls under any of the following subparagraphs.
1. Where the goods, etc. are lost or damaged due to the reasons attributed to the user (however, the user may withdraw the application for purchase when damaging the packaging, etc. to confirm the contents of the goods, etc.)
2. Where the value of the goods, etc. is significantly reduced due to the user’s use or partial consumption.
3. Where the value of the goods, etc. is significantly reduced to the extent that resale is difficult over time.
4. Where it is possible to reproduce the goods, etc. with the same performance, the packaging of the original goods, etc. is damaged.
③ For Paragraph ②2 to 4, the user’s withdrawal of the application for purchase is not limited unless the “Mall” specifies where the consumer may easily see that the withdrawal of the application for purchase, etc. is limited or takes actions such as providing the trial product in advance.
④ Notwithstanding the provision of Paragraph ① and ②, the user may withdraw the application for purchase, etc. within three (3) months from the date on which the user has received the relevant goods, etc., or within thirty (30) days from the date on which the user knew the fact or could have knew.

Article 16 (Effect of the withdrawal of application for purchase, etc.)

① The “Mall” refunds the payment of the goods, etc. already paid within three (3) business days in the event that the goods, etc. are returned from the user. In this case, when the “Mall” delays the refund of the goods, etc. to the user, the “Mall” pays the late interest calculated by multiplying the late interest rate (parentheses deleted) prescribed in Article 21(2) of 「Enforcement Decree of Consumer Protection in Electronic Commerce, etc. 」 by the late period.
② In refunding the above payment, the “Mall” asks the business operator that provides the relevant payment method to suspend or cancel the claim for the payment of the goods, etc. without delay when the user pays for the goods, etc. by the payment method such as credit card or electronic money.
③ For the withdrawal of the application for purchase, etc., the user shall bear the expense required for returning the received goods, etc. The “Mall” does not claim a penalty or damages from the user for the reasons such as the withdrawal of the application for purchase. However, in the event that the user withdraws the application for purchase because the contents of the goods, etc. are different from the contents of labeling or advertisement or are implemented differently from the contents of the contract, the expense required for returning the goods, etc., is borne by the “Mall”.
④ In the event that the user pays for the shipping cost when receiving the goods, etc., the “Mall” clearly indicates who pays for the cost upon withdrawal of the application for purchase in the easy-to-understand manner for the user.


Article 17 (Personal Information Protection)

① The “Mall” collects minimum personal information to the extent necessary to provide the Service when collecting the user’ personal information.
② The “Mall” does not collect information required for exercising the purchase contract in advance when signing up as a member. However, this is not the case in the event of collecting minimum specific personal information as a case of requiring identification before the purchase contract to fulfill the obligations under the relevant laws and regulations.
③ When collecting and using the user’s personal information, the “Mall” notifies the relevant user of its purpose and obtains the consent from the user.
④ The “Mall” may not use the collected personal information for purposes other than the purpose, and in the event that a new purpose of use occurs or the personal information is provided to a third party, the “Mall” notifies the user of its purpose and obtains the consent from the relevant user at the stage of use or provision. However, exceptions are made in the event that there are other provisions in the relevant laws and regulations.
⑤ In the event that the “Mall” requires the user’s consent pursuant to Paragraphs ② and ③, the “Mall” shall specify or notify in advance the matters prescribed in Article 22(2) of 「 Act on Promotion of Information and Communication Network Utilization and Information Protection, etc. 」, such as the identity of the personal information management manager (affiliation, name and phone number, and other contact information), the purpose of collection and use of information, and related matters on the provision of information to a third party (recipient, purpose of provision and contents of information to be provided).
⑥ The user may request access to and correction of his/her personal information retained by the “Mall” at any time, and the “Mall” is obligated to take necessary measures without delay. In the event that the user requests correction of the error, the “Mall” does not use the relevant personal information until the error is corrected.
⑦ The “Mall” shall limit the number of persons handling the user’s personal information to a minimum to protect the personal information, and is fully responsible for the user’s damages due to the loss, theft, leakage, provision to and modification by a third party without consent of the user’s personal information, including credit card, bank account, etc.
⑧ The “Mall” or a third party who receives the personal information therefrom destroys the relevant personal information without delay when the purpose of collecting or receiving the personal information is achieved.
⑨ The “Mall” does not set the consent box for collection, use, and provision of the personal information to be selected in advance. In addition, the “Mall” specifically specifies services limited when the user refuse the consent to collect, use, and provide the personal information, and does not limit or refuse to provide the Service such as membership for the reason of the user’s refusal to collect, use, and provide the personal information that is not the item essentially collected.

Article 18 (Obligations of “Mall”)

① The “Mall” shall not engage in the acts prohibited by the terms and conditions or contrary to public order and good morals, and shall do its best to provide goods and services continuously and stably as prescribed by the terms and conditions.
② The “Mall” shall have a security system to protect the user’ personal information (including credit information) so that the user may safely use the Internet service.
③ The “Mall” shall be liable for compensation when the user suffers damage due to unfair labeling and advertising activities prescribed in Article 3 of 「Fair Labeling and Advertising Act」 on goods or services.
④ The “Mall” does not send advertising e-mails for profit that the user do not want.

Article 19 (Obligations to the member’s ID and password)

① Except for the event of Article 17, the member is responsible for managing the ID and password.
② The member shall not allow a third party to use his/her ID and password.
③ In the event that the member recognizes that his/her ID and password has been stolen or is being used by a third party, the member shall immediately notify the “Mall” and follow the instructions in the event that there is the guide of the “Mall”.

Article 20 (User’s obligations)

The user shall not do the following acts
1. Registration of false information upon application or change
2. Stealing information from others
3. Change of information posted on the “Mall”
4. Transmission or posting of information (computer programs, etc.) other than the information prescribed by the “Mall”
5. Infringement of intellectual property rights such as the copyrights of “Mall” and other third parties
6. Acts that damage the reputation of the “Mall” or other third parties or interfere with the business
7. Acts of disclosing or posting obscene or violent messages, images, voices, and other information contrary to public order and good morals in the mall

Article 21 (Relationship between connecting “Mall” and connected “Mall”)

① In the event that the upper “Mall” and the lower “Mall” are connected by hyperlinks (e.g., the targets of hyperlinks include characters, pictures, and videos), the former is called the connecting “Mall” (website) and the latter is called the connected “Mall” (website).
② The connecting “Mall” shall not be liable for guarantees for transactions in the event that the connected “Mall” specifies the will that is not liable for guarantees for transactions performed with the user by the goods, etc. independently provided by the connected “Mall” on the initial screen of the connecting “Mall” or the pop-up screen at the time of connection.

Article 22 (Ownership and use limitation of copyrights)

① The copyrights and other intellectual property rights for copyrightable works created by the “Mall” are owned by the “Mall”.
② The user shall not use, or allow a third party to use the information on the intellectual property rights owned by the “Mall” among the information obtained using the “Mall” for profits without prior approval from the “Mall” in various ways, such as reproducing, transmitting, publishing, distributing, and broadcasting the information.
③ The “Mall” shall notify the relevant user in the event of using the copyrights owned by the user under the terms and conditions.

Article 23 (Dispute resolution)

① The “Mall” installs and operates a damage compensation handling organization to reflect legitimate opinions or complaints raised by the user and to compensate for damages thereby.
② The “Mall” first handles the complaints and opinions submitted by the user. However, in the event that it is difficult to quickly process them, the “Mall” immediately notifies the user of the reason and processing schedule thereof.
③ In the event that there is a user’s application for relief to damages in connection with an e-commerce dispute between the “Mall” and the user, it may be subject to mediation by the Fair Trade Commission or the dispute mediation agency commissioned by the Mayor/Provincial governor.

Article 24 (Jurisdiction and Governing law)

① The lawsuit on the e-commerce dispute between the “Mall” and the user shall be subject to the address of the user at the time of filing the lawsuit, and in the event that there is no address, it shall be subject to the exclusive jurisdiction of the district court in charge of the residence. However, in the event that the address or residence of the user is not clear at the time of filing the lawsuit or in the event that a foreign resident is present, it shall be filed with the competent court under the Code of Civil Procedure.
② Korean law is applied to the e-commerce lawsuit filed between the “Mall” and the user.